Common questions
How do I sign in?
Open Spaces, tap Get started and continue with Apple, Google or your phone number. Phone sign-in is currently available in pilot regions; Apple and Google sign-in work everywhere.
Why can't I finish setting up my account?
Spaces is opening region by region. During setup you choose your country and region; if your region isn't open yet, you will see a message in the app. Write to us if you think this is a mistake.
How do I share my screen on a call?
Start a voice or video call, tap Share and confirm with Start Broadcast. Tap the red bar at the top of your screen to stop.
How do I block or report someone?
Use the Block or Report option on their profile, post, Short or chat. Blocked people can no longer message or follow you. You can also email us with the @username and a description.
How do I control who sees my posts and status?
Choose the audience when you post. Go to You → Privacy and safety to control discovery, nearby visibility and who can contact you.
How do I delete my account?
Go to You → Delete account and confirm. This removes your profile, sign-in identities, personal content and cloud files from our servers, usually within minutes. Shared groups stay available to their other members. If you can't open the app, email us from the address or phone number linked to your account.
Notifications aren't arriving
Check that notifications are on in iPhone Settings → Notifications → Spaces, and that Focus or Low Data Mode isn't blocking them. Sign out and back in to refresh your device registration.
Calls are poor on my connection
Use You → Data and connection to reduce data use and run the built-in speed test. Switching between Wi-Fi and mobile data can also help.
Safety
If someone is in immediate danger, contact your local emergency services first. To report abuse, harassment or content that breaks our Terms, use Report in the app or email [email protected] with the subject “Safety report”.